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I distill complexity with ingenuity. 

  • Improving business outcomes by understanding where research can be impactful​

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  • Asking the right questions and determining what needs to be learned and why​

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  • Solving complex challenges within contextual constraints by combining methods with ingenuity​  

 

I've conducted user research with:

Biogen Idec 

Keurig

Boston Scientific

TJX

Dell EMC

Hearst Media

Autodesk

Philips

Citizens

CONSUMER PRODUCT FIELD STUDY

Home-based field study

 

In-home contextual interviews using lo-fi prototypes inform the design direction of a consumer product that created a new product category. 

 

OUTCOME:  Influenced executive decision of the optimal size of product to go to market with.

Machine Sketch

DEVELOPING A UX METRIC

Co-developed a new metric to collect and analyze data about experience.

My Role

Co-lead on a team of three.

Main Goal

Provide organizations with a way to measure and understand the overall experience. 

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INTERNATIONAL REMOTE INTERVIEWS

Two phase interview project with internal stakeholders, prospects, and customers remotely with participants in Japan, Vietnam, Brazil, Peru, China, Qatar, Saudi Arabia, and the USA.

My Role

Main Goal

Lead User Researcher 

Better understand challenges concerning integrating technology in ed-tech.

Earth and Space
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