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I distill complexity. 

Improving business outcomes by understanding where research can be impactful.

Asking the right questions and determining what needs to be learned and why.

Solving complex challenges within contextual constraints by combining methods with ingenuity.  

 

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CONSUMER PRODUCT FIELD STUDY

METHOD: Home-based field study

 

GOAL: Inform the design direction of a consumer product that created a new product category. 

 

OVERVIEW:  In-home contextual interviews using foam prototypes which closely approximated the intended look, size, and features to inform suitability.

 

OUTCOME:  Influenced executive decision of the optimal size of product to go to market with.

Machine Sketch

DEVELOPING A NEW METHODOLOGY

Co-developed a new methodology to collect and analyze data about experience.

My Role

Co-developer on a team of three.

Main Goal

Provide organizations with a way to measure and understand the overall experience. 

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INTERNATIONAL REMOTE INTERVIEWS

Two phase interview project with internal stakeholders, prospects, and customers remotely with participants in Japan, Vietnam, Brazil, Peru, China, Qatar, Saudi Arabia, and the USA.

My Role

Main Goal

I was the Lead User Researcher for the 8 week project.

Better understand challenges concerning integrating technology in ed-tech.

Earth and Space

I've conducted user research with:

Autodesk

Philips

Citizens

Biogen Idec 

Keurig

Boston Scientific

Drinkworks

Dell EMC

Hearst Media

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