peel apart experiences and reveal user needs in order to develop better solutions informed by user research

A few projects I've worked on.

Machine Sketch

FIELD STUDY

Home-based field study to inform the design direction of a consumer product that created a new product category. 

 

My team of three conducted in-home contextual interviews using two foam prototypes which closely approximated the intended look, size, and features of the new product. 

My Role

I was the Lead User Researcher for a series of projects spanning 2 years.

Main Goal

Inform design of product before going to market.

NEW METHODOLOGY

Co-developed a new methodology to collect and analyze data about experience.

My Role

Co-developer on a team of three.

Main Goal

Provide organizations with way to measure and understand the overall experience. 

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INTERNATIONAL REMOTE INTERVIEWS

Two phase interview project with internal stakeholders, prospects, and customers remotely with participants in Japan, Vietnam, Brazil, Peru, China, Qatar, Saudi Arabia, and the USA.

My Role

Main Goal

I was the Lead User Researcher for the 8 week project.

Better understand challenges concerning integrating technology in ed-tech.

I've also done user research with:

Autodesk

Philips

Citizens

Biogen Idec 

Keurig

Boston Scientific

Drinkworks

Dell EMC

Hearst Media

 
Good to
meet you.
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Using a variety of qualitative and quantitative research methods to develop better solutions.

 

I am passionate about designing new ways to collect and report data to improve the design of products, interfaces, services, and the overall experience that users have.