Experience Design Research & Strategy
I distill complexity with ingenuity.
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Improving business outcomes by understanding where research can be impactful​
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Asking the right questions and determining what needs to be learned and why​
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Solving complex challenges within contextual constraints by combining methods with ingenuity​
I've conducted user research with:
Biogen Idec
Keurig
Boston Scientific
TJX
Dell EMC
Hearst Media
Autodesk
Philips
Citizens
CONSUMER PRODUCT FIELD STUDY
Home-based field study
In-home contextual interviews using lo-fi prototypes inform the design direction of a consumer product that created a new product category.
OUTCOME: Influenced executive decision of the optimal size of product to go to market with.
INTERNATIONAL REMOTE INTERVIEWS
Two phase interview project with internal stakeholders, prospects, and customers remotely with participants in Japan, Vietnam, Brazil, Peru, China, Qatar, Saudi Arabia, and the USA.
My Role
Main Goal
Lead User Researcher
Better understand challenges concerning integrating technology in ed-tech.