I am an Experience Design Researcher who uses Human centered design research to improve the design of products, interfaces, and services.  

MY APPROACH TO UX RESEARCH DRIVEN BY GOALS:

Study goals always inform and direct my research approach. 

Asking questions of stakeholders is critical to how I determine the approach and methods that will be most effective in meeting research goals and how to design an appropriate study.

UX Research is valuable at all stages of development and my research ranges from early exploratory interviews to evaluations of highly stylized sites and products to designs in stages in-between.

The goals and research questions determine the appropriate research method.

Commonly used methods include: remote usability studies, surveys, heuristic reviews, In-person usability studies, in-person interviews, remote Interviews, contextual inquiry, in-depth interviews, field research, participatory design.

Each research study is:

  • aligned with research goals,

  • designed to provide data that reveals new insights from the users of a product/site/service,

  • informs the design direction, includes actionable design recommendations

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