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What kind of Research do you do?

All of the research studies that I design and conduct are focused on improving experiences and using the user' perspective as the lens through which an experience is seen. User research takes many forms depending on the goals and stage of development. Some of my favorite methods for collecting data include remote interviews, contextual inquiry, user flows, and co-creation. ‚Äč

What industries have you worked with?

From Finance and Banking to E-Commerce and Higher Ed I've designed and conducted research studies to gather information and inform the design to improve websites, content management systems, internal systems, products and device interfaces.

Why did you get into UX?

I'm solution oriented and continuously noticing how the world around us can be improved. UX Design and Research allows me to come up with solutions for less than optimal situations.

My work has an impact on people's lives in small and large ways. It's great to be focused on ideas for solving challenges.

I am keenly aware of business goals and continuously looking for opportunities to demonstrate the ROI of User Experience and I strive to make a positive impact.

What settings, people and roles have you worked with?

I've worked in a variety of settings including: a large multi-national corporation, public elementary and secondary schools, as well as a university.

I have also worked with C-level executives, special needs students, graphic designers, project management, manufacturing, editors, vendors, and many people in between.

I look for and find common ground to establish, build, and maintain successful collaborative relationships.

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